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Privacy Policy

Your privacy is our concern

We are delighted that you are interested in our company and our products and services, and we would like you to feel secure when visiting our Internet pages, including in regard to the protection of your personal data. This is because we take the protection of your personal data very seriously. Compliance with the provisions of the German Federal Data Protection Act is a matter of course for us.
We want you to know when we collect which data and how we use it. We have taken technical and organisational measures to ensure that the rules on data protection are respected by both us and external service providers.

Personal data

Personal data refers to information about your identity. This data includes, for example, details such as your name, address, telephone number and email address. It is not necessary to disclose personal data to use our website. In certain cases, however, we need your name and address, as well as other details, so that we can provide the desired services.
The same applies, for example, when sending information material and ordered goods, or when answering individual questions. We will point this out accordingly where necessary. In addition, we only store and process data that you voluntarily or automatically provide us.
Should you make use of our services, we will generally only collect data that is needed to provide the service. If we ask you for further details, this is voluntary information. The processing of personal data takes place exclusively to fulfil the demanded service and to protect our own legitimate business interests.

Purpose of the personal data

We generally use the personal data provided by you to respond to your inquiries, process your orders, or provide you with access to specific information or offers. To maintain customer relationships, it may also be necessary that we, or a service provider commissioned by us, use this personal data to inform you about product offers that are useful to your business or to conduct online surveys to better meet the tasks and requirements of our customers.
Of course, we respect your wish if you do not want to provide us with your personal data in order to support our customer relationship (in particular for direct marketing or market research purposes). We will not sell or otherwise market your personal data to third parties.

Specific use

We will only collect, process and use the personal data you have made available online for the purposes communicated to you. Your personal data will not be passed on to third parties without your necessary consent.
Surveys of personal data as well as their transmission to governmental institutions and authorities entitled to receive information will only take place within the framework of the relevant laws or if we are obliged to do so by a court decision. Our employees and the service companies commissioned by us are obligated by us to maintain secrecy and to comply with the provisions of the German Federal Data Protection Act.

Non-personal data that is collected automatically

When using our Internet pages, the following data is stored for organisational and technical reasons: the names of the pages accessed, the browser used and the operating system, the date and time of the access, the search engines used, the names of downloaded files and their IP address.
We evaluate this technical data anonymously and only for statistical purposes in order to continuously optimise our Internet presence and to make our website even more attractive. This anonymous data is stored separately from personal information on secure systems and does not allow conclusions to be drawn on an individual person. Your personal data and your privacy are therefore protected at all times.

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the data protection officer of the federal state in which Mall is based. A list of data protection officers and their contact details can be found here.

SSL and TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to Mall as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to Mall cannot be read by third parties.

Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time. You can contact Mall at any time at the address given in the legal notice if you have further questions on the subject of personal data.

Objection to advertising e-mails

We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and which allow you to analyse the use of the website. The information about your use of this website (including your IP address) generated by the cookie is transferred to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators, and to provide other services related to web usage and Internet usage. Google may also transfer this information to third parties, provided this is required by law or if third parties process this data on behalf of Google. Google will under no circumstances associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; however, we would point out that in this case you may not be able to fully utilise all the functions provided by this website. By using this website, you agree to the processing of the data collected by you in the manner described above and for the purposes set out above.

Cookies

When you visit our website, we may store information in the form of a cookie on your computer. Cookies are small text files sent by a web server to your browser and stored on your computer's hard drive.
No personal data relating to the user is stored, just the Internet protocol address. This information is used to automatically recognise you when you next visit our websites and to make navigation easier for you. Cookies enable us, for example, to customise a website to your interests or to store your password so that you do not have to re-enter it every time.
Of course, you can also visit our website without cookies. If you do not want us to recognise your computer, you can prevent cookies from being stored on your hard drive by selecting "Do not accept cookies" in your browser settings. Please refer to the instructions from your browser producer as to how this works in detail. If you do not accept cookies, however, this may limit the services that we are able to provide you.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to Mall. These are

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website - the server log files must be recorded for this purpose.

Contact form

If you send Mall inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by Mall for the purpose of processing the inquiry and in the event of follow-up questions. This data will not be passed on without your consent.

The data entered in the contact form is therefore processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. All you need to do is send an informal email to Mall. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data entered by you in the contact form will remain with Mall until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular retention periods - remain unaffected.

Children

Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians. We do not request personal data from children and adolescents, do not collect them and do not pass them on to third parties.

Security

We have taken technical and organisational security measures to protect your personal data from loss, destruction, manipulation and unauthorised access. All our employees and all third parties involved in data processing are obligated to comply with the German Federal Data Protection Act and to confidentially handle personal data.
When collecting and processing personal data, the information is transmitted in encrypted form in order to prevent misuse of the data by third parties. Our security measures are constantly being revised in accordance with technological developments.

Changes to our Privacy Policy

We reserve the right to change our security and data protection measures as far as is necessary for technical development. In these cases, we will also adapt our Privacy Policy accordingly. Please therefore refer to the current version of our Privacy Policy.

Links

This Privacy Policy does not extend to external links that are provided on our Internet pages. When we provide links we make every effort to ensure that our privacy and security standards are adhered to. However, we have no influence as to whether data protection and security regulations are complied with by other providers. For this reason, you should also check the privacy policies provided on the websites of the other providers.

Right to access information and right to object

You can always receive information about the data we have stored about you. Furthermore, you can revoke your consent to the collection and storage of your personal data by us at any time. If required, please write to Mall GmbH, Hüfinger Str. 39-45, 78166 Donaueschingen or send an email to info@remove-this.mall.info

Queries, suggestions, complaints

If you have any further queries about our Privacy Policy and the processing of your personal data, you can contact our data protection officer directly:

arpcon Datenschutz
Konrad Armbruster
k.armbruster@remove-this.arpcon.net

You can also get in touch with him should you have any information requests or suggestions or complaints.

Social media

Facebook plugins (Like & Share button)

Plugins of the social network Facebook, provider Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on this website. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on the pages. You can find an overview of the Facebook plugins here.

When you visit this page, a direct connection is established between your browser and the Facebook server via the plugin. Facebook receives the information that you have visited this website with your IP address. If you click on the Facebook “Like” button while you are logged into your Facebook account, you can link the content of the pages on your Facebook profile. This allows Facebook to associate your visit to these pages with your user account. Please note that Mall, as the provider of the pages, has no knowledge of the content of the transmitted data or its use by Facebook. Further information on this can be found in Facebook's privacy policy.

If you do not want Facebook to be able to associate your visit to these pages with your Facebook user account, please log out of your Facebook user account.

Facebook pixel conversion tracking

Mall uses Facebook's visitor action pixel to measure conversions. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the USA and other third countries.

This allows the behavior of site visitors to be tracked after they have been redirected to the Mall website by clicking on a Facebook ad. This allows the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.

The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Usage Policy. This allows Facebook to place advertisements on Facebook pages and outside of Facebook. This use of the data cannot be influenced by us as the website operator.

The use of Facebook pixels is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in effective advertising measures including social media. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing carried out by Facebook after forwarding is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in an agreement on joint processing. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the data protection information when using the Facebook tool and for the secure implementation of the tool on our website in accordance with data protection law. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g. requests for information) regarding the data processed by Facebook directly with Facebook. If you assert your data subject rights with us, we are obliged to forward them to Facebook.

You can find further information on protecting your privacy in Facebook's data protection information: https://de-de.facebook.com/about/privacy/.

You can also deactivate the remarketing function “Custom Audiences” in the settings for advertisements at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook.

If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/. 

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google AdWords, Mall uses what is known as conversion tracking. When you click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that the Internet browser stores on the user's computer. These cookies lose their validity after 30 days and are not used to personally identify the user. If the user visits certain pages of this website and the cookie has not yet expired, Google and Mall can recognize that the user clicked on the ad and was redirected to this page.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your Internet browser under user settings. You will then not be included in the conversion tracking statistics.

The storage of “conversion cookies” is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user behavior in order to optimize both its website and its advertising.

You can find more information about Google AdWords and Google Conversion Tracking in Google's privacy policy.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Google reCAPTCHA

Mall uses “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on the company's own websites. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

The purpose of reCAPTCHA is to check whether the data input on the websites (e.g. in a contact form) is made by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behaviour of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website by the website visitor or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.

Data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its web offers from abusive automated spying and SPAM. you can find more information about Google reCAPTCHA and Google's privacy policy via the following links

Our Newsletter

Newsletter data

If you would like to receive the newsletter offered on the website, Mall requires an e-mail address from you as well as information that allows Mall to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data is not collected or is only collected on a voluntary basis. This data is used exclusively for sending the requested information and is not passed on to third parties.

The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the “Unsubscribe” link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

The data you have provided to Mall for the purpose of subscribing to the newsletter will be stored until you unsubscribe from the newsletter and deleted after you unsubscribe from the newsletter. Data stored by Mall for other purposes (e.g. e-mail addresses for the member area) remain unaffected by this.

Plugins and tools

YouTube

This website uses plugins from the Google-operated YouTube site. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

When you visit one of the pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed which of the pages you have visited.

If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an attractive presentation of Mall's online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

Further information on the handling of user data can be found in YouTube's privacy policy.

Google Maps

This website uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an attractive presentation of Mall's online offers and to make it easy to find the places indicated by Mall on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

You can find more information on the handling of user data in Google's privacy policy.

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